À propos du poste

Lead Engineer Job requirements Experience Range: With at least 4 years of hands-on experience in Salesforce Service Cloud, including expertise across related modules and integrations, and up to 6 years in Salesforce platform development. Key Responsibilities: - Design and implement scalable Salesforce Service Cloud solutions to optimize field service, case management, self-service, and digital engagement processes - Develop and customize Salesforce applications using Apex triggers, classes, Visualforce, and Lightning components to meet business requirements - Configure Salesforce Service Cloud features including workflows, approval processes, custom objects, fields, sharing rules, page layouts, record types, permission sets, reports, and dashboards - Integrate Salesforce with external systems using Salesforce.com APIs, REST/SOAP services, and middleware tools such as MuleSoft or Boomi - Implement CI/CD pipelines and version control using tools like Git, Copado, Gearset, Jenkins, or Bitbucket Pipelines for automated deployments - Troubleshoot and resolve complex technical issues, ensuring system stability, performance optimization, and adherence to Salesforce governor limits Required Skills: - Salesforce Service Cloud expertise, including Field Service, Case Management, Self-Service, and Digital Engagement - Proficiency in Apex triggers, classes, Visualforce, and Lightning component development - Configuration of Salesforce workflows, approval processes, custom objects, and fields - Integration experience with Salesforce.com APIs (REST/SOAP) - Experience with middleware tools such as MuleSoft or Boomi - Implementation of CI/CD pipelines and version control tools (Git, Copado, Gearset, Jenkins, Bitbucket Pipelines) Preferred Skills: - Experience with Salesforce Experience Cloud and Platform Events - Knowledge of HTML5, CSS, JQuery, and AngularJS for web and mobile frameworks - Expertise in OAuth, Single Sign-On (SSO), and JWT authentication - Familiarity with Salesforce DX (SFDX), Scratch Orgs, and Unlocked Packages - Understanding of Salesforce integration patterns Desired Qualifications: - Bachelor's degree in Computer Science, Information Systems, or a closely related discipline - Salesforce Certified Administrator (201) or Salesforce Certified Platform Developer (401) - Salesforce Certified Service Cloud Consultant Additional Information: This is a replacement FRF position.