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Architect Job requirements Experience Range: At least 10 years of overall professional experience, including a minimum of 8 years architecting and implementing Salesforce solutions at an enterprise scale Key Responsibilities: - Design and architect scalable, high-performance Salesforce Service Cloud solutions that align with client business objectives and support long-term growth - Lead technical design sessions and document comprehensive technical solutions, leveraging advanced AI tools to review architectural assumptions and simulate system edge cases - Collaborate with stakeholders to define requirements, deliverables, and manage expectations throughout project lifecycles - Integrate predictive and generative AI capabilities within custom Salesforce environments, optimizing platform performance and resource utilization - Champion AI-first delivery methodologies by utilizing developer assistants and agentic frameworks to accelerate solution implementation and ensure code quality - Conduct code reviews and enforce coding standards, using tools like GitHub Copilot and AI coding assistants to optimize custom code, integrations, and data migrations - Develop and implement frameworks to measure AI performance and business value, focusing on ROI and system efficiency - Troubleshoot and resolve complex technical issues, leveraging AI diagnostics to interpret logs and isolate performance bottlenecks Required Skills: - Salesforce Service Cloud architecture and implementation - Salesforce APIs, Apex, Visualforce, and Lightning components - Integration and ETL technologies for data migration and system connectivity - Mobile development technologies within the Salesforce ecosystem - Experience with AI development tools such as Claude and GitHub Copilot Preferred Skills: - Familiarity with Agentforce for autonomous AI integration - Experience designing and modeling large data volumes using AI platforms - Advanced proficiency in developer assistants like Cursor and Claude - Experience with agentic evaluation frameworks for AI performance - Knowledge of Salesforce pre-sales activities including technical deep-dives and POC development - Ability to liaise with Salesforce product teams for client implementations Desired Qualifications: - Bachelor's degree in Computer Science, Information Technology, or a related discipline - Salesforce Certified Technical Architect (CTA) - Salesforce Service Cloud Consultant certification